To create an experience your clients want to repeat again and again, you have to consistently deliver an outstanding service level. During this webinar head trainer Kristie will help you achieve this by walking you through an excellent client experience from start to finish. She will give tips and tricks on how you can add value to the following contact moments:
Booking an appointment
48 hours prior to appointment
Just before their appointment
During the appointment
After the appointment
After your client leaves the salon
Keep an ear out for the special code word, place your order and receive a FREE 300ml After Wax Soothing Lotion!
Registration Zoom links:
Tuesday 19 April 2022, 11am AEST
Tuesday 24 May 2022, 11am AEST